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Noticeboard

 

STAFF TRAINING

THURSDAY

 26th March 2020

14.00 – 17.00

Please be advised that Hamdon Medical Centre will be closed on Thursday 26th March 2020 due to staff training.

If you require urgent medical advice, that cannot wait until the surgery reopens please telephone 01935 822236 (if you do not have access to a phone please go to the pharmacy next door)

We apologise for any inconvenience this may cause.

Welcome to Hamdon Medical Centre

We are now proud to be part of Symphony Healthcare Services Ltd, a larger NHS organisation.

part of Symphony Healthcare

PATIENT NOTICE

 

We are bringing in changes to the way that the practice undertakes appointments with immediate effect in order to minimise the risk of COVID-19 to patients and staff.

 

  • The practice will be strictly reviewing all patient requests

 

  • We are only allowing patients to enter the surgery following a telephone triage call by a clinician; they will advise whether you need to come in.

 

  • If needed, we will offer you a face-to-face consultation after the telephone assessment but this is not guaranteed and will be down to individual clinical assessment.

  • If you have been offered one of these face-to-face consultations please be aware that the surgery doors will be closed. Ring the doorbell available to alert the surgery of your arrival.

    Many conditions are able to be safely dealt with during a telephone appointment.

We are receiving increased calls requesting sick notes due to self isolation. The GPs are not able to provide sick notes and you will need to complete the self isolation form on www.111.nhs.net

Please do not contact the surgery to request a Rescue Pack.

Thank you for your support

CORONOROVIRUS - ADVICE

Please click on the below link for further support and advice

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

Please also see our Facebook  and Twitter page for up to date information

Coronavirus - Further Information

In order to reduce the risk of bugs passing between patients as the current situation with the covid19 coronavirus becomes clear, the surgery are working to manage cases which do not need to come into the surgery by phone or online when this is clinically safe.

By reducing the number of unnecessary attendances at the surgery we aim to reduce the risk to those who are most vulnerable or need to attend the surgery.

Simple hand cleaning measures with soap and water and covering your mouth and nose when sneezing are the most important tools in preventing the spread.

As a result patient preference will be overruled by clinical need when deciding on how requests will be dealt with

Coronavirus - List of affected areas

Are you concerned?

Contact NHS 111 via

NHS 111

Access to GP Primary Care in Somerset

Tell us what works and doesn't work

WHAT DOES THE NHS APP DO?

Click here to find out

The Premises

There has been a surgery in Stoke sub Hamdon since 1865.  The Hamdon Medical Centre was built in 1990 and was purpose-designed for the comfort and safety of all patients, particularly those with mobility difficulties.

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page for more information. Find out more

Contacting Patients

Hamdon Medical Centre has recently installed new software to enable contact with patients by text messaging. You may receive confirmation of an appointment, a reminder that an appointment is due, questionnaires regarding specific health related matters and invitations to come for a review regarding a medical condition such as Asthma or Hypertension. You may also receive texts asking you to contact the surgery from time to time.

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more Once you have completed the forms you will allocated and informed of who your named GP will be.

Named GP

All patients have a named GP, either Dr Kathryn Blaydes or Dr Stuart Cairns. If you would like to know who your named GP is please ask when you are next visiting or telephoning the practice.

Change Of Address

If you change your address or telephone number, please inform the practice at the earliest opportunity.

Improved Access

This is a new initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday-Friday and on Saturday mornings) at other practices across the local area. Practices working together to deliver extended access to appointments are listed on the poster below.

Appointment types will vary, some being face to face and some on the 'phone and there will be a mixture of pre-bookable and same day appointments available across the week. They may be with a doctor but could also be with another healthcare professional such as a primary care practitioner or a nurse. We are keen to balance the importance of continuity of care with convenient access for patients whilst ensuring that the service is safe.

To book an evening or weekend appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem. By contacting us we can fully explain the process, ensure that the booking is appropriate (as we hope to be able to meet your needs by offering an appointment with your usual GP) and cover all the relevant information (and consent) that we need to before we book an appointment for you. Click on link for further information

Further information

 

(Site updated 27/03/2020)
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